Terms and Conditions

Effective Date: 12/23/2025

These Terms and Conditions govern your use of the website operated by EMILA LLC, doing business as Emila Home Care (“Emila Home Care,” “we,” “our,” or “us”), located at https://emilahomecare.com.

By accessing or using this website, you agree to comply with and be bound by these Terms and Conditions. If you do not agree, please do not use this website.

1. Use of Website

You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use and enjoyment of the site.

You may not:

  • Use the website for unlawful purposes

  • Attempt to gain unauthorized access to systems

  • Disrupt or interfere with website operations

  • Use content for commercial purposes without permission

2. No Medical Advice Disclaimer

The information provided on this website is for general informational purposes only and does not constitute medical advice, diagnosis, or treatment.

Emila Home Care is a non-medical home care provider. Our services do not replace medical care, nursing services, or physician oversight. Always consult a licensed healthcare professional regarding medical concerns.

3. Privacy & HIPAA Compliance

Your use of this website is subject to our Privacy Policy, which describes how we collect, use, and safeguard personal and health-related information.

⚠️ Do not submit Protected Health Information (PHI) through website contact forms.
PHI is only collected through secure, HIPAA-compliant systems.

4. SMS Terms & Conditions
SMS Consent Communication

By providing your mobile phone number and opting in, you consent to receive SMS (text) messages from EMILA LLC d/b/a Emila Home Care.

SMS consent is not shared with third parties or affiliates for marketing purposes.

Types of SMS Communications

If you have consented to receive text messages, you may receive messages related to:

  • Appointment reminders

  • Scheduling updates

  • Service-related notifications

  • Client or caregiver communication

  • Administrative or account-related messages

Example:
“Hello, this is a reminder of your upcoming appointment with Emila Home Care on [Date] at [Time]. Reply STOP to opt out.”

Message Frequency

Message frequency may vary depending on your services and communication needs.

You may receive up to 2 messages per week related to appointments, scheduling, or account updates.

Potential Fees

Standard message and data rates may apply depending on your mobile carrier and plan. Charges may vary for domestic or international messaging.

Opt-In Method

You may opt in to receive SMS messages by:

  • Submitting an online form

  • Providing verbal or written consent during intake or service setup

Opt-Out Method

You may opt out at any time by:

  • Replying STOP to any SMS message

  • Contacting us directly to request removal

Once opted out, you will no longer receive SMS messages unless you re-consent.

Help & Support

For assistance:

Standard Messaging Disclosures
  • Message and data rates may apply

  • Message frequency may vary

  • Reply STOP to opt out

  • Reply HELP for assistance

5. Intellectual Property

All content on this website, including text, images, logos, and design elements, is the property of EMILA LLC unless otherwise stated.

You may not reproduce, distribute, or reuse any content without written permission.

6. Third-Party Links

Our website may contain links to third-party websites. Emila Home Care is not responsible for the content, privacy practices, or accuracy of those websites.

7. Limitation of Liability

To the fullest extent permitted by law, Emila Home Care shall not be liable for:

  • Any indirect or consequential damages

  • Website downtime or errors

  • Reliance on website content

  • Service interruptions

Use of this website is at your own risk.

8. Indemnification

You agree to indemnify and hold harmless Emila Home Care, its owners, employees, and affiliates from any claims arising from:

  • Your use of the website

  • Violation of these Terms

  • Misuse of information provided

9. Governing Law

These Terms and Conditions shall be governed and interpreted in accordance with the laws of the State of Texas, without regard to conflict of law principles.

10. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting to this page.

11. Contact Information

EMILA LLC d/b/a Emila Home Care
📧 Email: admin@emilahomecare.com
📍 Texas, United States